If you are unsatisfied with your order you may return it to us for
a refund within 14 days of purchase. To be eligible for a return, your item
must be unused and in the same condition that you received it. It must also be
in the original packaging. Please contact or Call to arrange a
return.
Should you have an issue with your
order
Should an item arrive in damaged condition or you have any other
issue what so ever please contact us right away on return@adventbedding.com We will endeavor to
dispatch a replacement to you the same day or a full or partial credit will be
issued depending on the nature of the issue. Photographic evidence may be
requested.
Refunds
Once your return is received and inspected, we will send you an
email to notify you that we have received your returned item. We will also
notify you of the approval or rejection of your refund. If you are approved,
then your refund will be processed, and a credit will automatically be applied
to your credit card or original method of payment, within the amount of days
the card prepossessing company allows.
Late or missing refunds
If you haven’t received a refund yet, first check your bank
account again. Then contact your credit card company, it may take some time
before your refund is officially posted. Next contact your bank. There is often
some processing time before a refund is posted. If you’ve done all of this and
you still have not received your refund yet, please contact us at refund@adventbedding.com.
Exchanges
If you would like to
exchange your item please first get in contact by emailing us at return@adventbedding.com